Shipping and Payment Policy

Last update: January 27, 2025

Payment Methods

We offer convenient and safe payment methods for your order. You can use the following options:

• Transfers24 :

• Fast electronic transfer (the list of available banks is visible after selecting this payment method).

• BLIK (payment with BLIK code).

• Credit Card: Visa , MasterCard .

• E-wallets: Google Pay , Apple Pay .

Payments are made via the Przelewy24 system, which provides a high level of security thanks to SSL encryption and the Certificate of Business Credibility. After selecting this payment method, you will be automatically redirected to the secure Przelewy24 system page to complete the transaction.

Order Fulfillment Time

We process all orders within 1-7 business days from the date they are placed.

Delivery time depends on product availability and chosen delivery method.

Shipping Cost

Delivery in the euro.poelle-atelier.com store is always completely free , regardless of the value of the order.

Shipping Security

Each shipment is carefully packed to ensure the safety of the products during transport.

Additionally, shipments are insured for the full value of the order, ensuring complete security of your purchase.

Note: Please check the condition of the shipment upon receipt. In case of damage during transport:

• Prepare a damage report in the presence of the courier.

• Contact our Customer Service Office at: support@poelle-atelier.com .